The client is assured of 100% visibility into the offshore team’s activities. CSS ensures frequent communication between the client and the offshore team.

The CSS Project Manager acts as the coordinator for regular reporting and feedback.

Typical communication activities include:

•	Daily team meetings
•	Weekly conference calls
•	Weekly status updates
•	Weekly timesheets
•	Escalation calls
•	Monthly and quarterly review meetings

Periodic Status Reports include the following information:

•	Work in the current phase
•	Critical Issues
•	Overall Status of all planned activities
•	Summary of open issues
•	Unplanned activities, if any
•	Plan for following phase

CSS Communication Infrastructure

CSS has invested in reliable and robust communication infrastructure to support our clients across the world. CSS has dedicated voice & data connectivity between the US and India that ensures our clients can reach anyone in CSS’ India Offshore Development Centers. Clients have the convenience of accessing the offshore team through an IPLC network on the US PSTN 650 area code. In addition, on-line meetings and video conferencing infrastructure is also made available to clients.